Contact
PRE-HEADLINE
The fastest way to get an answer is to ask the person mixing the batch.
The fastest way to get an answer is to ask the person mixing the batch.
TALK TO THE SOURCE
No call centers in Bangalore. No chatbots named "Sarah."
Just direct access to the people rendering tallow in the Texas Hill Country.
Just direct access to the people rendering tallow in the Texas Hill Country.
BEFORE YOU WRITE
Save us both the keystrokes:
"Where’s my order?"
Check your confirmation email first. If it’s been 5+ business days, hit us up with your order number.
Check your confirmation email first. If it’s been 5+ business days, hit us up with your order number.
"Will it smell like beef?"
No. It smells like honey and grapefruit. If you need the full organoleptic breakdown, it’s on the product page.
No. It smells like honey and grapefruit. If you need the full organoleptic breakdown, it’s on the product page.
"Do you offer subscriptions?"
No. We don’t believe in trapping your credit card. Order when you’re empty.
No. We don’t believe in trapping your credit card. Order when you’re empty.
"Is this safe for [specific skin condition]?"
We’re not dermatologists. We’re formulators. Check the ingredient list—six items, zero common irritants—but patch test like an adult.
We’re not dermatologists. We’re formulators. Check the ingredient list—six items, zero common irritants—but patch test like an adult.
WHOLESALE & PRIVATE LABEL
Gyms, functional medicine clinics, CrossFit affiliates, apothecaries:
If you want to carry this or white-label it for your patient/client base, use the subject line "WHOLESALE INQUIRY" and tell us your volume. We’ll send you the B2B spec sheet and MOQ within one business day.
If you want to carry this or white-label it for your patient/client base, use the subject line "WHOLESALE INQUIRY" and tell us your volume. We’ll send you the B2B spec sheet and MOQ within one business day.
THE SPECIFICS
Shipping:
We ship twice weekly (Tuesday/Friday) from Illinois. Domestic: 3–5 business days.
We ship twice weekly (Tuesday/Friday) from Illinois. Domestic: 3–5 business days.
Returns:
Skincare is personal. If it doesn’t work for you, keep the jar and email us within 60 days. We’ll refund it. No return shipping on skincare—hygiene is real.
Skincare is personal. If it doesn’t work for you, keep the jar and email us within 60 days. We’ll refund it. No return shipping on skincare—hygiene is real.
Press, Podcasts, Partnerships:
Subject line: "COLLAB". We’re selective, but we’re listening.
Subject line: "COLLAB". We’re selective, but we’re listening.
CLOSE
We built this company to escape corporate convolutedness.
Don’t hesitate to reach out—but do us the courtesy of reading the page first.
Don’t hesitate to reach out—but do us the courtesy of reading the page first.